Great Lakes is one of seven federal student loan servicers that take care of loans as well as debtor payments.

Great Lakes Higher Education Corp. is among 7 business that service federal loan financial debt by gathering and also tracking payments. If Great Lakes is your student loan servicer, below’s what it can assist you do.

Register for on-line accessibility to your account. When you have gain access to you can contact Great Lakes, accessibility your month-to-month invoicing statements and pay bills.

Enlist in autopay. My Great Lakes Student Loans can deduct your settlements automatically from your checking account. Signing up for autopay will certainly minimize your passion by 0.25 percentage point.

Register for income-driven settlement. You can ask for income-driven settlement, which limits your pupil loan settlements to a percentage of your revenue, by completing a paper form with Great Lakes. (You can use online on and then recertify your revenue annually online also.).

Refine deferment and forbearance requests. Great Lakes can aid you briefly quit making payments or lower your repayment amount if you certify. This assists you remain in excellent standing to prevent default. But throughout any durations of deferment or forbearance, passion can remain to build.

Refine month-to-month payments and also extra repayments. Great Lakes will track as well as accumulate your repayments. If you wish to make extra payments, you can instruct Great Lakes (online, by phone or by mail) to apply additional payments to your present equilibrium. Or else, it may apply the added amount to following month’s repayment instead.

” MORE: Pupil loan servicers: Who are they and also what do they do?

Your loan servicer is assigned by the U.S. Division of Education and learning when your loan is paid out to your college for the first time. The name of the firm sending you a government loan bill on a monthly basis is your servicer. If your loan settlements have not started or you’re uncertain which business is your servicer, visit to My Federal Student Help to learn. You can also contact any one of the loan servicer contact facilities by calling 1-800-4-FED-AID.

Servicers exist to help you, but they may supply choices that are best for the firm, not the customer. That implies they can’t transform exactly how repayments are refined as well as may not recommend one of the most useful settlement option for you. It’s most important to recognize your repayment choices so you can know the appropriate questions to ask.

If Great Lakes reported your account in error during automobile forbearance.
Nearly 5 million customers whose government pupil loans are serviced by Great Lakes may have seen their credit scores dip due to the fact that their financial debts were erroneously reported to the major credit scores bureaus throughout the automatic six-month forbearance that began in March 2020.

Your stopped payments might have been reported as “postponed” as a result of a coding mistake. The stopped briefly payments should have been reported as if you had actually made them. If you were current when forbearance started, for instance, the condition ought to be “existing.”.

Deferred standing is not a scoring element under FICO credit rating solutions, the ones most typically used to make financing decisions. Yet deferred condition can lower the credit scores generated by VantageScore solutions– the scores most frequently used absolutely free to customers as a means to track their credit report.

Great Lakes states it is collaborating with credit report reporting firms to correct the errors. Once the information on the underlying credit report is correct, credit report must be unaffected.

Customers ought to inspect their credit reports from each of the 3 credit report reporting bureaus at, the complimentary, government-run site.

Great Lakes asks that consumers contact it straight if their credit reports are incorrect. Call 800-236-4300. Obtain a lot more details on getting in touch with Great Lakes customer support or making a problem below.

Am I stuck with Great Lakes until my loans are settled?
Loans are sometimes moved from one servicer to another by the Division of Education and learning.

The Department of Education is intending to change the trainee loan servicing landscape by signing new maintenance contracts with five firms to at some point take over all loan maintenance. That suggests your loan servicer is most likely to transform. Great Lakes is set up to proceed servicing loans through December 2023.

Prior to servicing agreements finishing, debtors need to do the following:.

Download and install and conserve your payment background from your online account or demand a copy from your servicer.

Update your call information with your newest address, phone number and email address.

You’ll be informed when a loan maintenance transfer occurs, and also you’ll take care of repayments with the brand-new servicer. All servicers deliver the very same options as well as programs, however customer service might differ from one to another.